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Publication date: 27 May 2019

This Hotel Yearbook 2020 China Special Edition - 酒店旅遊創新年鑒 中國特輯 was produced for HFTP, coinciding with CHTA Connecting Travellers Conference - 未来旅行者大会 2019 which took place from May 28-30 in Shanghai Marriott Hotel Parkview.

Hotel Yearbook In this Edition

Capitalizing on Millennial Hotel Guest Behaviors and Travel Trends
By Binu Mathews - CEO at IDS Next

If it seems like everyone in the hospitality industry is talking about millennials — well, that's likely because they are. With 2019 fading into the background, our collective feeds and conversations with

Can Intelligent Hotels Find Their Voice?
By James Harrison - Hospitality Technology Consultant at HotelTCS

Alexa, Read Me The Room Service Menu At the time of my birth this, and the whole concept of intelligent hotels might seem like some kind of futuristic idea, but in 2019 Digital assistants are very much

6 Menu Pricing Tips to Maximize Your Restaurant or Bar’s Profitability and Customer Satisfaction
By Peter Van Allen - Global Business, Marketing & Pricing Consultant

To do this, you first need to take your customers' perspective and be able to say "yes" to the following: Are your menu prices "fair"? (Do customers go "ouch" when they see them?) Do your prices enhance

Hospitality Financial Leadership Chapter Three – The Flags
By David Lund - The Hotel Financial Coach

The crap I must deal with never ceases to amaze me. The Stow sees many groups and we were preparing for an international political gathering and my country's government was hosting the event. This meant

Human Trafficking: Yes, it happens in your hotel
By Darrell Clifton - CPP, CSP, Executive Director of Security at Eldorado Resorts in Reno, Nevada

Part 1 About thirty years ago when I just started in the hotel business, a hotel manager told me "prostitution is good for the hotel business". Like many others in those days, we kind of shrugged our shoulders

The Future of Fast Advertising is Born as Aviation Gin Saves the Peloton Wife in Clever Sequel

Bravo Ryan Reynolds! Bravo. A brilliant form of marketing is playing out right now from the likes of Ryan Reynolds and Aviation Gin on social media. It represents the next trend in advertising, or what

5 Time Management Skills That Make Leaders Successful
By Prince A. Sanders - General Manager at Trump International Hotel & Tower

What if I told you there's only one thing you should control? That would be a shock now, wouldn't it? The most successful leaders know how to manage one thing well. Their own time. It can be easy to fall

The Data Science and AI Song

Another year, another traditional Christmas song or carol turned into a fun technology-related version! This is the sixth year and my ninth song. I hope you enjoy your 2019 holiday song, based on this

Ecosystems Strategy in the Age of Digitization
By Nicole Rosenkranz - Assistant Professor of Strategy and Entrepreneurship at EHL

The transformation of the hospitality industry is relentlessly progressing. In the past 20 years the hospitality landscape has seen the inception of service providers like OTAs, the creation of new market

Women in C-suite: Navigating Invisible Obstacles
By Juliette Boone, Boulder - Managing Director, AETHOS Consulting Group

In 2013, some colleagues and I published a research study in the Cornell Hospitality Quarterly concerning the lack of advancement of women into the C-Suite in the hospitality industry. Our work was borne