The Hotel Yearbook is a family of publications that call upon a wide-ranging group of senior executives, analysts, consultants and opinion leaders from all over the world to ask, "What lies ahead for.
These systems come with many benefits such as cost-saving, greater customer satisfaction, and improved operations. However, there are still a lot of hoteliers that don't use cloud-based hotel PMS
INTRODUCTION SMS is one of the most personal communication channels and by far the fastest one. It would seem only logical, therefore, that highly-personalised service providers like hotels would use
Emerging markets should be a top priority when looking to expand your hotel technology business, writes Binu Matthews, CEO of IDS NEXT. But successfully doing so means paying close attention to chall.
Facial recognition is the technological trend of the moment, spreading globally and into the roots of a multitude of industries. This expansion has been driven by a need for increased security and monitoring of public spaces by governments, and its success has undoubtedly highlighted its potential for global businesses.
Sabre has sold operational tools to airlines for years, but the business unit became complacent. CEO Sean Menke has revved up the travel tech company's metabolism. But it will take at least a year
Legacy PMSs make it difficult and costly to connect all systems. Even some modern, cloud-based PMSs aren't developed in a way that makes connectivity as easy and painless as it should be. So how does
I am a big fan of professional car racing. I follow the major series; Formula One, NASCAR and my favorite times 10 is Indy Car. When I think about what I like so much around the Indy Car Series
So let's pluck a few critical examples from our everyday lives - The greeting: "Hi folks, are you doing okay today?" Ugh. Generic. The seating: "Is this table okay?" Oh, there's a better one somewhere
Per the Uniform System of Accounts for the Lodging Industry (USALI), the income received from transient and group guests that fail to occupy a room, or cancel a reservation in the prescribed timeframe
The hospitality industry is all about designing experiences—we're selling stories of how our guests would feel if they stayed in our hotel and the kind of memories that could remain long after