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Jeff Donahoe Appointed General Manager at Hyatt Regency Austin - TX, USA

Hyatt Regency Austin, located on the shores of Lady Bird Lake in downtown Austin, has named Jeff Donahoe as general manager. Donahoe became interested in the hospitality industry at a young age when his

Penn State School of Hospitality Management and Alumni Society to Honor President and CEO of Hilton, Christopher Nassetta, in 2020

UNIVERSITY PARK, Pa. — The Penn State School of Hospitality Management in the College of Health and Human Development and the Penn State Hotel & Restaurant Society (PSHRS) have named Christopher J. Nassetta


Wyndham Destinations To Add 140 Jobs As Part Of Orlando Expansion

ORLANDO, Fla. - Wyndham Destinations, the world's largest vacation ownership and exchange company, announced today it would add 140 jobs to its South Orlando call center operations as part of an expansion

Is the Rise of Micro-cations Among Working Millennials Changing the Way Companies Value Vacation Time?

This new era requires new ways to work, think and live and Millennials are opting to take more, but shorter, vacations then previous generations. A "micro-cation" is defined as a leisure trip that is less

Mama Shelter Lille Launches In France
Mama Shelter Lille - 112 rooms

Near Lille, France's two major train stations and the Rem Koolhaas-designed Euralille business district, MAMA Shelter Lille, a new addition to the hotel chain, gives travelers a base from which to explore

Pro-Active Prospecting Is The Only Way Hotel Sales Staff Can Do Their Most Important Job: Fill In “Gap” Dates
By Doug Kennedy - President of the Kennedy Training Network

In the current market, most hotels, resorts and other venues are experiencing a significant softening in group demand. However, this does not necessarily mean that hotel salespeople are fielding fewer

What Can You Do To Create a Better Experience For Your Customers?
By Shep Hyken - Customer Service and Experience Expert, Keynote Speaker and Bestselling Author

If you've ever seen one of my speaking presentations, you've most likely heard my story about my favorite cab driver. It is an example of excellent customer service. It's universal—I don't know of anyone

Now Open: Hyatt Place Tokyo Bay
Hyatt Place Tokyo Bay - 363 rooms

Hyatt Hotels Corporation opened Hyatt Place Tokyo Bay, marking the debut of the Hyatt Place brand in Japan. Aside from designing the staff uniforms, Japanese fashion designer Junko Koshino also produced

Fuel Unveils Latest Enhancements to its Owner Portal for the Condotel Property Market

Myrtle Beach, SC - Fuel, a leading provider of hotel software and digital marketing solutions for the global hospitality industry, has announced a significant upgrade to its owner portal, a fully customizable

Now open: Park Inn by Radisson Wismar
Park Inn by Radisson Wismar - 98 rooms

Radisson Hotel Group's upper midscale hotel brand that delivers stress-free experiences, good food and upbeat environments - is proud to announce the opening of a 98-room hotel in Wismar, Northern Germany