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What's new with Google Reviews

Recently, Google has implemented some important changes to its review product that hoteliers, lodging operators and hospitality business should be aware of. This includes enhancing hotel pages

Lessons to learn from how Starbucks is selling coffee in Italy

For most, mornings are not complete without a cup or two of your favourite joe. When Howard Shultz, Starbucks’s former and long-running CEO, claimed that he was inspired to build his coffee empire

The 5 hidden costs of being branded

Marriott. Hilton. IHG. Wyndham. Choice. For years these chains have publicized the advantages of working with them: advanced loyalty programs that promise to bring consistent customers, low fees

KT and MVI to promote AI hotel business in Asia and Middle East

KT Corporation ( has signed an MoU with MVI Systems Ltd (, a leading hotel IPTV solutions provider in the Asia Pacific region, to introduce AI services to hotels in Asia

New Hyatt Place survey looks at ways travel affects American breakfast habits

As Americans gear up to travel in 2019, a new survey from the Hyatt Place brand found that the more people spend their time away from home, the more likely it is that they will eat the proverbial

What teenage years and revenue management have in common

One of the common stereotypes of adolescence is the rebellious wild teen continually at odds with mom and dad. You are going through changes, you at times think you are better than you really

Crave Interactive and Quore partner to facilitate new digital hotel services

A developer of cloud-based digital guest service solutions for hotels, Crave Interactive, and housekeeping/engineering management software provider, Quore, have announced an integration partnership

Staff are key stakeholders in your hotel business

Much of the current discussion on staffing for the hospitality industry focuses on recruitment and skill shortages. It can seem that this is always been the case but there are indicators to suggest

ITB China, VIR and TravelDaily are organising a senior delegation of Chinese travel industry representatives to visit European travel companies

On 5 March 2019, one day before ITB Berlin, the World’s Leading Travel Trade Show, more than 20 senior travel representatives from China will be making initial contacts and be able to collect useful

Sol Kerzner to Receive IHIF Lifetime Achievement Award

The International Hotel Investment Forum (IHIF) is delighted to announce that Sol Kerzner (KCMG), will be presented with the Lifetime Achievement Award during IHIF 2019. The founder and former