Hotel customers are today documenting every micro-moment of their journey. Do you listen, measure and scale every micro-moment of the customer journey? When you are trying to prove the value of Social
Do your Hotel fear the consequences of real-time response and instant gratitude? Real-time response and instant gratitude require a cultural shift for many Hotels today. Speed and relevance
Is the Hotel customer satisfied only because expectations are so low, and no one is doing better? In today’s markets, it is not enough for Hotels to just satisfy the customer, you have to identify new
The Hotel business is one that is lucrative and tends to make money, especially in tourist areas. This is because people are looking for a comfortable home away from home and Hotels usually do
The Hotel business faces the same automation and technology adoption challenges as the rest of the hospitality sector. It can learn lessons and show others how to make the best use of technology
Do your Hotel want more Direct Bookings from Social Media? Many Hotel uses various Social Media channels to try to help drive more direct bookings. Sadly, many struggles generating more direct
Is your Hotel struggling with Social Media Marketing? Are your Hotels Social Media Marketing leads not turning into direct bookings? Is Social Media Marketing just not working for your Hotel
Most Hotels rely on all kinds of digital platforms. With Social Media, apps, and new software developments, we have more tools than ever to reach clients and keep Hotels running smoothly. Along
Can Social Media Marketing HELP Hotels stop the growing operation costs? I previously talked about pain points Hotels experience with Social Media Marketing, such as content, engagement, and online
Crowne Plaza® Hotels and Resorts believes in using the power of human connections to create meaningful experiences