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Publication date: 27 May 2019

This Hotel Yearbook 2020 China Special Edition - 酒店旅遊創新年鑒 中國特輯 was produced for HFTP, coinciding with CHTA Connecting Travellers Conference - 未来旅行者大会 2019 which took place from May 28-30 in Shanghai Marriott Hotel Parkview.

Hotel Yearbook In this Edition

Maximizing Airport Revenues in the Era of Smart Data Technology and Experience Personalization
By Sandy James - Director Of Business Development at Zoox Smart Data

Cancelled flights, record lows for both international and domestic travel, longer wait times due to enhanced cleaning regulations — these are just a few of the hardships shared by airports around the world

How to Upsell 101: Too Much Choice Can Lead to No Choice
By Jos Schaap - CEO at ROOMDEX

Shouldn't lots of choices be good for customers? If you ask most people whether they like having a choice, the answer will be yes. How can options possibly be a bad thing? Anyone who has worked in hotel

Hospitality Technology and Forced Migrations: A Bad Break-Up Story
By Ryan Hamilton - Co-Founder, and Bluebuzzard Technology Group

A hotelier's decision to invest in technology is not merely a purchase; instead, it marks the beginning of a relationship between vendor and customer. One party provides the service and/or software, and

How to Develop and Inspire the Next Generation of Hospitality Leaders
By Josh Bergen, CHAE, CHTP - President at VENZA

A saying reads, "The true test of leadership is how well you function in a crisis." In this way, 2020 proved to be a revelatory time for hospitality. Over the course of the pandemic, the industry at large

The five keys to successfully negotiating an off-plan hotel lease, for hotel owners
By Christopher Boinet - Lawyer at the Paris Bar and Partner at In Extenso Avocats and Anne Epinat - Partner In Extenso Avocats and Julien Guittet - Partner, In Extenso Tourisme, Culture & Hôtellerie

More than ever, off-plan hotel leases[1] are making headlines in the leisure real estate industry. Stemming from real estate law professional practices, off-plan hotel leases reconcile the legal and financial

Hotel Lodging or a Cruise Ship Residence versus an Assisted Living Community: A Cost and Lifestyle Comparison
By Fred DeMicco - Executive Director and Professor in the School of Hotel and Restaurant Management at Northern Arizona University and Isaiah Morrow - MBA Candidate at Northern Arizona University

You might consider checking into a Marriott and not a retirement community or assisted living facility for your future living arrangements. The average cost for assisted living care is about $275.00 a

HSMAI Perspective: Problems With The Pipeline
By Robert A. Gilbert - CHME, CHBA, President and CEO, Hospitality Sales & Marketing Association International (HSMAI)

I've written before about the severe underrepresentation of Black professionals across the executive level in the hospitality industry — including in senior sales, marketing, and revenue optimization positions

In Memory Of Arne Sorenson
By Iqbal Ahmed - Travel Writer & former Concierge at London Marriott Hotel Regents Park

When he took over his role as CEO, Arne appeared very youthful compared to Mr Marriott. Things began to change rapidly in many positive ways after Arne assumed his new office. The only time a member of

Listomania - The Life of a Hotel Doctor

I once made sixty to eighty visits per year to the Crowne Plaza at the airport. Then they dropped to about five. During a recent visit I noticed a printed handout on a bedside table, a long list of clinics

Cornell Roundtable Recap: Sustainability in the era of COVID-19
By Jeanne Varney - Lecturer at The Hotel School in the SC Johnson College of Business at Cornell University and Aaron Adalja - Assistant Professor, School of Hotel Administration, Cornell SC Johnson College of Business

As with all things 2020, the 11th annual Center for Hospitality Research Sustainability Roundtable took on a distinctively different format, a virtual webinar format. It would have been easy to "take a