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Publication date: 27 May 2019

This Hotel Yearbook 2020 China Special Edition - 酒店旅遊創新年鑒 中國特輯 was produced for HFTP, coinciding with CHTA Connecting Travellers Conference - 未来旅行者大会 2019 which took place from May 28-30 in Shanghai Marriott Hotel Parkview.

Hotel Yearbook In this Edition

Onsite Clinics in Hotels Serve Travelers Best: New Innovations for Hospitality Bridging Health(care) [H2H] Can have Competitive Market Advantages
By Fred DeMicco - Executive Director and Professor in the School of Hotel and Restaurant Management at Northern Arizona University and Adel Eldin - MD, FACC, FACP, MBA, GGA, Founder, CEO of Quality Affordable Healthcare, Prontocare

It has become abundantly clear that the current fee-for-service model is unsustainable. Spending more money than any country in the world does not guarantee top healthcare quality. The US spends more money

Hotels Will Need A 5-Star Rating In Safety And A 3-star Michelin Rating To Address Guest COVID-19 Concerns
By Fred DeMicco - Executive Director and Professor in the School of Hotel and Restaurant Management at Northern Arizona University and David Miles - Chairman of The Miles LeHane Companies & author of The Four Pillars of Employable Talent and Building Block Essentials

A major lesson we have all learned from COVID is to look forward, not backwards, as to where the future of career opportunities will be. Two major industries are undergoing fundamental change with no clear


Health and Wellness as a growing hospitality niche in a post-COVID landscape

The "Health & Wellness" sector could well be the answer to post-COVID redevelopment needs and looks set tobe one of the new vectors of growth and profits for hospitality destinations. EHL Advisory Services

Haven: How Amazon, Berkshire Hathaway, and JPMorgan Chase Plan to Disrupt Health Care - Lessons for the Lodging and Hospitality Industry
By Fred DeMicco - Executive Director and Professor in the School of Hotel and Restaurant Management at Northern Arizona University and Jackie Guzman - Student at the Northern Arizona University School of Hotel and Restaurant Management

Introduction Healthcare costs have ballooned over the past 50 years, with US health care costs taking up a 17.1 percent share of the US Gross Domestic Product (GDP). 1 Today, Healthcare in the US is about

Brand Aid: Destination Medical Center And Hotels Bridging Healthcare (H2h) In Minnesota (Part 2)
By Fred DeMicco - Executive Director and Professor in the School of Hotel and Restaurant Management at Northern Arizona University and John La Forgia - MBA, Consultant and Author

Introduction Beginning in 1980, Mayo Clinic was transformed from a single revered clinic in the Midwest to a global provider with three clinic locations, international outreach, and a revolutionary digital

Brand Aid: Hotels Bridging Health (H2H) – A Marketing Proposal for Health-Care Leaders (Part 1)
By Fred DeMicco - Executive Director and Professor in the School of Hotel and Restaurant Management at Northern Arizona University and John La Forgia - MBA, Consultant and Author

Introduction Marketing for health care is unlike marketing for any other product or service. Few, if any, aspects of a person's life are more highly valued than one's health or the health of a loved one

The Strategic Value for Having an Onsite Medical Clinic at Hotels
By Fred DeMicco - Executive Director and Professor in the School of Hotel and Restaurant Management at Northern Arizona University

The benefits of a medical clinic located within a resort or hotel property are well founded. With an aging society and with travel and tourism set to increase post COVID-19, partnering with an onsite medical

Horwath HTL Industry Report: Merging Medical and Wellness Tourism in Integrative Wellness Destinations

The concepts of wellness and medical tourism are becoming increasingly interwoven, with each industry incorporating aspects from one another. Wellness resorts, renowned for their holistic offering, are

From Ritz-Carlton to Healthcare: Hotels Bridging Healthcare (H2H) for New Career Opportunities
By Fred DeMicco - Executive Director and Professor in the School of Hotel and Restaurant Management at Northern Arizona University

As more health care facilities grow to become "medical campuses" and medical meccas for care, they emulate hotels in their quality and delivery of health and wellness (H2H) services. Many build hotels

Spotlight on: medical tourism

Jordan is well-known for its state-of-the-art, internationally certified and accredited hospitals – so it’s no surprise that medical tourism contributes over 3% of the country’s GDP.