An ounce of prevention is worth a pound in cure As a wave of uncertainty overtakes consumer sentiment, investors are using this time to pause and reflect on their assets. Some hotel Owners have concluded
The standstill enforced by the COVID-19 pandemic gives hotels the opportunities to move towards changes that will arise when hotels re-open. New learnings must be imbibed and actions purposefully directed
The COVID-19 pandemic, an external shock that has upended the trajectory of the U.S. and global economy, has forced economists and industry prognosticators to revise their forecasts to account for its
COVID-19 has highlighted the fact that the travel and tourism industry is exposed to a global crisis of confidence and steps need to be taken quickly to mitigate the impact on the hospitality business.
Today, Africa is seen as one of the most promising regions for hotel developers. Aside from small chains and independents, four global hotel groups dominate signings and openings on the continent. Over
Driven by the interests of an increasingly older and unhealthy population, healthcare has been at the center of political debates in the United States for over a decade. The current conventional healthcare
We hear quite a bit about the economic justifications for sustainability (and of course about the environmental implications), but less so about the social "leg" of sustainability's three-legged stool.
Do Rewards Drive Loyalty? According to the Merriam-Webster dictionary, "loyalty" would imply a "faithfulness that is steadfast in the face of any temptation to renounce, desert, or betray." Loyalty is
A year or two after I graduated from college, I took a short vacation and went to Provincetown, Massachusetts, which I had heard was a gay destination (I was a late bloomer). On the first day there, I
The acquisition of Miraval by Hyatt Hotels has the potential to mark a "tipping point" for both the destination spa sector and the ever-expanding definition of hospitality brands. The press release announcing