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Demand Trickle Slightly Lifts US Hotels In July

NASHVILLE, Tennessee - U.S. hotels in July continued their steady performance improvement, STR data shows. (STR is the parent company of Hotel News Now.) The trends continued into August as occupancy hit

How revenue managers are rethinking rate structures

Demand dropped quickly for U.S. hotels once the COVID-19 pandemic hit, which has led revenue managers to find innovative ways to bring in business, sources said. During the "Revenue management best practices

How the pandemic will affect hotel guest satisfaction

The 2020 North America Hotel Guest Satisfaction Index Study from J.D. Power was cut short because of COVID-19, but the results still show that cleanliness and pre-stay communications are top of mind for

Us Hotels Show Slight Uptick In May

SALISBURY, Connecticut - States reopened, weekend occupancy soared and now COVID-19 numbers spike. More cases could impact business and group travel in H2. For now, we look at May and are grateful that

Reopening is a tightrope walk for hoteliers

At this point in the coronavirus (COVID-19) pandemic in the U.S., many hoteliers are assessing what reopening may look like, whether that's soon or further down the road. Speakers on a panel at the recent

Indies use tech, social media to urge future bookings

The current pandemic has led to changes in business for the hotel industry, and independent hotels have shifted the way they communicate with guests via social media and other virtual methods to give guests

February data depicts a world that ‘no longer exists’

HENDERSONVILLE, Tennessee - Never have I written a piece that I feel is so out of date, so not useful or so inconsequential. I write this simply to maintain the time-series and the sense of continuity,

Inside weekly US data: The worst week on record

The week ending 21 March brought some new lows in U.S. hotel performance, and it's likely the industry hasn't yet reached the bottom. Record lows for weekly U.S. and Canada hotel performance are not likely

5 insights into the 2020 forecast for US hotels

The odds of the U.S. economy entering a recession in 2020 have fallen to around one in four, according to Tourism Economics President Adam Sacks, but an inevitable slowdown in economic growth is a reality

Context matters: HSMAI members on signs of a downturn

Where the industry stands in terms of a downturn remains a question for many, and sales and marketing experts are no exception. During a recent think tank held in conjunction with the Hospitality Sales