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Modern-Day Travel Journey Changed By Marketing Automation – Forever!
By David Metze - President/Founder at Incite Response and John Smallwood - CEO

John Smallwood, CEO, Travel Outlook and David Metze, CEO, Incite Response The modern-day travel journey doesn't involve a short and predictable path to purchase. It commonly involves interactions with

Good Luck - The Life of a Hotel Doctor

A national housecall service connected me with a guest at the Montage in Beverly Hills. She was suffering the flu; I told her I'd arrive in half an hour. As soon as I hung up, I realized, to my dismay,


Nobody Asked Me, But… No. 219: Hotel History: Josh Billings on Hotels One Hundred and Forty-Eight Years Ago
By Stanley Turkel - CMHS, Hotel consultant

Hotel History: Josh Billings on Hotels One Hundred and Forty-Eight Years Ago Josh Billings was the pen name of the 19th century American humorist Henry Wheeler Shaw (1818-1885). He was a famous humor writer

Vomiters Hate Waiting - The Life of a Hotel Doctor

As I was driving, a guest phoned to ask when I'd arrive. "In about fifteen minutes." On her initial call, I told her I would arrive within the hour, and I was on schedule, so the call meant that she was

The Tuxon, A Modern Boutique Hotel In The Birthplace Of Tucson, To Open Winter 2019
The Tuxon Hotel - 112 rooms

At the convergence of modern hospitality and southwestern authenticity, where adventure seeking meets the social scene and business travelers mesh seamlessly with cultured vacationers, lies The Tuxon,

SpringHill Suites by Marriott to Open in McKinney, Texas
SpringHill Suites by Marriott Dallas McKinney/Allen - 125 rooms

Marriott International announced today that the SpringHill Suites by Marriott in McKinney, Texas is scheduled to open this Thursday, September 19, 2019. The 125-suite hotel, located at 2660 South Central

Hampton by Hilton Opens New Property in Batesville, Arkansas
Hampton Inn by Hilton Batesville - 80 rooms

Hilton's (NYSE: HLT) Hampton by Hilton, the global upper-midscale brand known for its commitment to providing unmatched guest service, today announced the opening of its newest property, Hampton Inn by

Hampton by Hilton Opens New Property in Kutztown, Pennsylvania
Hampton Inn & Suites by Hilton Kutztown - 100 rooms

Hilton's (NYSE: HLT) Hampton by Hilton, the global upper-midscale brand known for its commitment to providing unmatched guest service, today announced the opening of its newest property, Hampton Inn &

Tapestry Collection by Hilton Welcomes a Sweet New Addition With The Wilbur Lititz
The Wilbur Lititz, Tapestry Collection by Hilton - 74 rooms

Today, The Wilbur Lititz, Tapestry Collection by Hilton joins Tapestry Collection by Hilton's growing collection of stylish, upscale hotels. Drawing inspiration from its origins as a chocolate factory,

Noble House Announces Completion of $21 Million Renovation At Hilton San Diego Resort & Spa
Hilton San Diego Resort & Spa - 357 rooms

Noble House Hotels and Resorts, Ltd., a hotel ownership and management group with an upscale portfolio of 20 distinct and visually captivating properties spanning the U.S., has announced the completion