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No worries, you are not alone. A lot of Hotels and brands have a misperception of Facebook Ads. It is not your fault. There is a lot of individuals and brands online today that take advantage
Legislation introduced by California Assembly Member Ash Kalra and coauthored by Assembly Member Mark Stone would eliminate the small, single-use plastic bottles used to provide amenities
It's an exciting time for you, as a hotelier. Why, you ask? Because hotels are making huge leaps in taking back bookings from the OTAs. According to PhocusWright, "direct bookings accounted for around
Technology in recent years has evolved at such a rapid pace and taken us further into a sci-fi-like future faster than our ancestors could have ever predicted. From smart home-enabled devices
Marketers agonize over so many aspects of their brand websites, from picking the perfect fonts to finding the most compelling words for call-to-action buttons, yet they often fail to pay enough
The state of the art in hospitality digital marketing involves engaging guests more proactively — sometimes before they even think about connecting with you. That’s a major takeaway from two of the big winners in HSMAI’s 2018 Adrian Awards competition, which recently honored creativity and innovation in hospitality advertising, digital marketing, and public relations.
That brings us to a dinner I recently attended where I met Terry Rapoch, a consultant from Dayton, Ohio. We were talking about why people put up with bad service - especially service