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SeaWorld CEO Abruptly Steps Down After 7 Months

The revolving door at SeaWorld Entertainment swings once again. Despite the theme park operator's financial rebound, the departure of its sixth CEO in five years suggests choppy waters may still be ahead

Wholesaler Hotelbeds Cuts Ties to Booking Sites That Break Hotel Distribution Rules

The collapse last week of Amoma suggests that an industrywide crackdown on online travel agencies that violate hotel contracts is getting serious. For example, many hoteliers have wanted Hotelbeds Group


Executive Q&A: Connecting the Dots Between Loyalty and Design

Travel brands are beginning to embrace the principles of human-centered design to rethink the way they develop products and experiences. But where does loyalty fit into the equation? Empathy and giving

New Research: 5 Learnings from Companies That Prioritize Business Traveler Satisfaction

The buzz around traveler satisfaction that's been growing steadily over the last few years is now starting to resolve into meaningful conversations. Moreover, the opportunities that corporate enterprises

UK Aviation Regulator on Alert in Case Thomas Cook Rescue Plan Collapses

Time is ticking and Thomas Cook needs to secure its new financing sooner rather than later.