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Taking No Chances - The Life of a Hotel Doctor

A guest at the Westin wanted a doctor. I quoted the fee, always a tense moment. "Do you take insurance?" If the caller is American, the visit is doomed, but he wasn't. I asked the insurance carrier's name

Past, Present And Future Of Hospitality In The US
By Robert A. Rauch, CHA - President of RAR Hospitality

The decade began in 2010 with President Barack Obama signing into law a new health care bill. In 2016, Donald Trump was elected as president in one of the greatest upsets in political history. Today, consumer


HVS Central Florida 2020 State of the Hotel Market
By Donald C. C. Stephens Jr. - Managing Director of HVS Orlando Consulting & Valuation

Orlando has long been distinguished as an iconic vacation destination by continuing its ranking as the No. 1 destination in the United States, according to Visit Florida. Since 2013, Orlando has reigned

Colorado's Sand Creek Massacre Site Confronts U.S. History of Racial Violence

With these historic sites, the tourism industry can orient itself toward truth and reconciliation in a country where there is no such federal effort.

Amazon in Music City: The Anticipated Impact on the Lodging Industry
By Benjamin A. A. Levin - Director, HVS Nashville and Marc Greeley - Project Manager HVS Nashville

Following a nearly year-and-a-half Request for Proposal (RFP) process, Amazon announced that it would split the location of its new HQ2 campus between Long Island City, New York, and Crystal City, Virginia

Canopy by Hilton Tempe Downtown Nears Completion, Sets Sights on Spring Opening
Canopy by Hilton Tempe Downtown University Area - 198 rooms

Driftwood Capital announced today that Canopy by Hilton Tempe Downtown, Arizona's first Canopy by Hilton hotel and the first location for the brand in the Southwest, will open its doors early this spring

Hilton Garden Inn Atlanta Perimeter Center Completes Comprehensive Upgrade
Hilton Garden Inn Atlanta Perimeter Center - 193 rooms

Noble Investment Group ("Noble") today announced the Hilton Garden Inn Atlanta Perimeter Center has completed a comprehensive upgrade and enhancement to all hotel guestrooms and suites, public areas, and

Ramada by Wyndham Burbank Airport Announces Completion of $7 Million Renovation
Ramada by Wyndham Burbank Airport - 142 rooms

The Ramada by Wyndham Hotel / Burbank Airport has announced the completion of an extensive nine-month, $7 million refurbishment project. The 142-room property at 2900 N. San Fernando Boulevard in Burbank

JW Marriott Orlando Bonnet Creek Resort & Spa Set To Debut In March 2020
JW Marriott Orlando Bonnet Creek Resort & Spa - 516 rooms

JW Marriott, part of Marriott International, Inc., today announced the upcoming opening of JW Marriott Orlando Bonnet Creek Resort & Spa slated for March 2020, marking JW Marriott's second property in

Who’s Taking Care of Avianca? - The Life of a Hotel Doctor

Coris, a travel insurer, mostly for Latin Americans, sent me to the Crowne Plaza to care for a Spanish lady with stuffy ears. She turned out to be a flight attendant for Avianca airlines. Airline crew