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Publication date: 27 May 2019

This Hotel Yearbook 2020 China Special Edition - 酒店旅遊創新年鑒 中國特輯 was produced for HFTP, coinciding with CHTA Connecting Travellers Conference - 未来旅行者大会 2019 which took place from May 28-30 in Shanghai Marriott Hotel Parkview.

Hotel Yearbook In this Edition

Are Restaurateurs Ready for 2030?
By Stéphanie Buri - Coordinator for Saviva Food and Beverage Chair at the Ecole hôtelière de Lausanne and Clémence Cornuz - Research associate at Ecole hôtelière de Lausanne and Morgane Voumard - Responsable Marketing at Fondation le Camp

Based on its 2018 study conducted with over a thousand Swiss residents - customers, restaurateurs and field experts - EHL's SAVIVA F&B Chair investigated the future of Swiss restaurants. The study reveals

The Boston Lodging Market: What the Supply Surge Means Moving Forward
By Sebastian Colella - Vice President at Pinnacle Advisory Group

At year-end 2018, the Boston and Cambridge lodging market was comprised of 105 hotels with approximately 24,000 rooms. While this has grown considerably in four years, lodging supply in this market remains


Avvioversary - 'Look forward'
By Michael De Jongh - Chief Commercial Officer | Board Director at Avvio

1. Google will become the world's biggest travel agent (or will they?) Google Travel (www.google.com/travel) launched its app in September 2016, and from May this year it has evolved into a desktop application

Are Social Influencers A Hotel Marketing Sham?
By Larry Mogelonsky - Owner of Hotel Mogel Consulting Limited and the founder of LMA Communications Inc.

Boasting about her following, do you acquiesce and authorize this straightforward yet expensive, request? Sure, someone may argue that the room caused no displacement because it may have been midweek while

Up Closer and More Personal
By Roger Wolkoff - Speaker, Trainer, Coach and Leadership Expert

I walk into the newest branch of my credit union, and I am immediately drawn to the design. Lots of open space, thick wood beams surrounded by steel, and lots of light thanks to the plethora of glass.

Rethinking Hospitality Technology: How a Focus On Exemplary Service & Support Drives Customer Retention
By Binu Mathews - CEO at IDS Next

Service is king across all industries. Those brands which establish and maintain top-tier service will not only survive but, more importantly, thrive in today's market. Hoteliers around the globe are investing

RM Strategies & Best Practices for Pre-Opening Your Property
By Dan Skodol - Vice President of Revenue Analytics

Despite reports of a weakening global growth rate through 2020,1 research from IBISWorld shows that the hotels and motels industry has outperformed the broader economy for the past five years, and total

U.S. Hotel Interest Coverage
By Robert Mandelbaum - Director of Research Information Services at CBRE Hotels and Jack B. Corgel - Managing Director, CBRE Hotels’ Americas Research

According to the March 2019 edition of CBRE's Hotel Horizons® forecast report, RevPAR growth for the U.S. lodging industry will be limited to under 2.5 percent through 2020. Further, CBRE is projecting

Companies Like Google Or Amazon Ran A Hospitality Business?
By Laura Zizka - Assistant Professor at Ecole hôteliere de Lausanne (EHL)

Creating authentic and captivating experiences is crucial for the competitiveness of hospitality businesses because it can increase value for consumers ([1]; [6]). Experiences are, by definition, co-created

7 Big Design Mistakes to Avoid on Social Media
By Anthony Del Gigante - Chief Creative Officer at MDG Advertising

Social media can be a design wonderland for brands. Constantly evolving user behaviors and content formats give marketers exciting opportunities to experiment with new visuals and connect with audiences