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Publication date: 27 May 2019

This Hotel Yearbook 2020 China Special Edition - 酒店旅遊創新年鑒 中國特輯 was produced for HFTP, coinciding with CHTA Connecting Travellers Conference - 未来旅行者大会 2019 which took place from May 28-30 in Shanghai Marriott Hotel Parkview.

Hotel Yearbook In this Edition

Is the Travel and Hospitality Industry Prepared to work with the Pandemic? Part Two – Taming the Dragon!
By L. Aruna Dhir - A Hospitality & Feature Writer and Columnist

By virtue and extension of that, the travel and hospitality industry is no different. Even at the cost of having to observe social distancing, thereby leading to abysmally low footfalls, airlines, hotels

HVS Monday Musings: Rebooting Global Travel & Tourism Sector
By Mandeep S Lamba - MRICS, President (South Asia), New Delhi and Dipti Mohan - Senior Manager - Research, New Delhi

Life across the globe is cautiously moving towards a new normal, with most countries easing restrictions and restarting economic activity. Even sporting events have resumed in a few countries, albeit with


Tourism Tidbits: Fundamental Questions to Ask When Developing a Tourism Business Plan in an Age of Pandemics
By Peter Tarlow - President of Tourism and More

Traditionally, the summer months are a great time to see where one's business is headed and what future challenges it will have. In this period of rebuilding after so much of the tourism has closed down

Hotel Retailing: It’s Time For a Change
By Alan Young - Co-Founder and President of Puzzle Partner

During a period of low tourism in Marrakech, Pierre's sudden reliance on bookings funneled through OTA platforms made him acutely aware of the high costs of acquisition associated with these companies.

Unconstrained Voices
By Klaus Kohlmayr - Chief Evangelist at IDeaS Revenue Solutions

I experienced this disruption firsthand while on vacation in New Zealand, having to scramble to find a safe place to "shelter" for an extended period of time, with travel restrictions and flights changing

The best in hospitality debate: RISE, episodes 1-5
By Beatrice Venturini - Hospitality Insights content editor at Ecole hôtelière de Lausanne

RISE is an exciting and relevant weekly conversation between industry professionals and students, graduates & job seekers in the Travel, Tourism & Hospitality sector. Reconnecting, reflecting and re-examining

Ever Hopeful - The Life of a Hotel Doctor

Years ago, I shared a Four Seasons elevator with Robert Duvall. He was reading a script, and I pretended not to notice. I've received several dozen calls to see Four Seasons guests from travel insurance

Is the Travel and Hospitality Industry Prepared to work with the Pandemic? Part One – Slaying the Beast!
By L. Aruna Dhir - A Hospitality & Feature Writer and Columnist

COVID 19 has been unique on several fronts. It is not that we have not faced tough times in the past. From World Wars to the Great Depression the world has battled sharp, knockout strikes. On the medical

Hospitality Financial Leadership - Chapter 8 - The Trial
By David Lund - The Hotel Financial Coach

The chapter below is an excerpt from my new book. It's fiction but some of the characters and storylines are based on people I have worked with and events that have taken place in the hotels I have worked

Future Hotel Stays: Breakfast In Packages, No Minibar And Exercise Bikes In Each Room

Hotel stays have already irrevocably changed and many hotels are finding new ways to operate under stricter healthcare guidelines and social distancing. Longer terms, there are already signs pointing to