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Publication date: 27 May 2019

This Hotel Yearbook 2020 China Special Edition - 酒店旅遊創新年鑒 中國特輯 was produced for HFTP, coinciding with CHTA Connecting Travellers Conference - 未来旅行者大会 2019 which took place from May 28-30 in Shanghai Marriott Hotel Parkview.

Hotel Yearbook In this Edition

Taking Off: Service Excellence at Singapore Airlines
By Holden Madison - Bachelor student at the Ecole hôtelière de Lausanne

Have you flown on a long-haul flight to Asia recently? Chances are you've considered making the journey with Singapore Airlines. Ranked World's Best International Airline for the 24th consecutive year

Swiss Education Group and La Mer sign partnership

The Hotel Institute Montreux (HIM), one of the five schools of the Swiss Education Group - the largest private hotel training group in Switzerland - announces an exclusive partnership with La Mer, a prestigious


Kerten Hospitality brings ‘Talent Tank’ to the Middle East

Specialist mixed-use operator Kerten Hospitality - known for challenging the industry with new concepts that combine innovative spaces for working, living and socialising - is expanding its Talent Tank

IHG® and JA Worldwide host First Look Event for students in Germany

IHG® (InterContinental Hotels Group), one of the world's leading hotel companies, and IW JUNIOR, member of JA Worldwide (Junior Achievement Worldwide), came together at the Regent® Berlin yesterday to

Oyo Founder Ritesh Agarwal: We Are Not Perfect

A deeper engagement with owners is definitely one of the key things Oyo needs to achieve to address some of its problems. CEO Ritesh Agarwal, who recently took a larger stake in the company, seems to be

Host Travel Agencies Step Up to Train Wave of Newcomers

A surge of newcomers are setting up showith some of them unprepared for the realities of the job. Host agencies and consortiums are ramping up efforts to give them the education they need.

Something Needs to be Said: Takeaways from the HFTP 2019 Annual Convention

Written by: BernaOfficial HFTP 2019 Annual Convention Guest Blogger Our Little Secret? We have all been there.

Travel Advisor Newbies Benefit From Expanding Array of Training Options

With an influx of newcomers seeking careers as travel advisors, host agencies and consortiums are responding with new professional development options. Much of it emphasizes business skills, giving a reality

Aruba Chooses AHLEI Training to Enhance Island’s Hospitality Skills

A well-developed workforce is the key to Aruba's success as a tourist destination, so the country is launching a new training and certification initiative built around training resources from the American

Danica Boyd: Spearheading Change at Wyndham Garden

Most people accumulate a great many skills when working in the hotel industry, but Danica Boyd has taken having a well-rounded background to the next level. Boyd, who currently leads Wyndham Hotels & Resorts