Patrick as CEO and Founder of Xotels has made it his mission to help independent hotels become market leaders. The Xotels' team specializes in Strategic Hotel Management and they have taken Hotel Asset Management game to a new level.
In this article, we reflect on where such issues may arise, how to measure, and how to take fast, effective action allowing you to manage your hotel in the best way possible. In this article: Personalize
Fundamentally it has been a completely different year from any other - many referring to a "new normal" - bringing a plethora of contrasts to the industry when comparing hospitality to pre-COVID-times.
Even more so during the COVID-19 crisis ... Covid-19 has exposed weaknesses both in hotels managing Revenue Management internally as well as the traditional outsourcing model and Revenue Management software
Capturing hotel guest data and information including email addresses and other contact details has become a fundamental part of any successful hotel management strategy. Central to a winning strategy is
The unofficial definition of Revenue Management used by insiders is 'the art of turning away business'. This certainly does not apply during the current Covid-19 (coronavirus) global healthcare crisis,
By adopting a proactive stance and implementing a series of tried-and-tested tactics, your hotel can blossom in what traditionally is considered low season. Read on to discover our five best practice steps
It's that time of the year again when searches for queries such as "Hotel Marketing Trends 2020" or "Year in Review" literally explode. It looks like, every December, we all transform into new-year-resolutions-freaks
A recent study by Walker predicts that the customer experience (CX) will overtake price and value as the most important unique selling proposition (USP) for customers by 2020. For hotels, it is therefore
Bleisure has become a booming customer segment for hotels. "Bleisure" is a portmanteau of the words business and leisure, and refers to corporate travellers which also add leisure activities into their
And still it is essential to give our operational departments a realistic financial outlook to run the day to day operations of the hotel as cost effective as possible. And also owners and investors need