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Passionate about improving online travel, Charlie launched Triptease to help hotels deliver a better digital experience and increase direct bookings.

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Rate leakage is a serious problem for hoteliers. Triptease’s Charlie Osmond raises the alarm about .

8 Reasons Why Direct Bookings Matter for Hotels

This month the CEOs from Priceline and Expedia attempted to dissuade hoteliers from efforts to drive direct bookings. In specific circumstances they may have a point. Newly-opened hotels, for example,